You can obtain information from the sources listed here, when considering living in a Retirement Village, if you have a problem with Elder abuse (either yourself or someone you know) who could need assistance, or if you need to know where to find Financial or Consumer Rights information/advice.

Contact COTA’s Seniors Information Victoria (SIV) and you will find that Brett Morton and his team have a wealth of information regarding considering moving into a Retirement Village, that may assist you to make the “right” decision. SIV’s address is: Seniors Information Victoria (SIV) Brett Morton or Customer Service, 4th Floor, Block Arcade, 98 Elizabeth Street, Melbourne, 3000 Ph: 1300 135 090 Email: Web Site:

In a world that’s increasingly swamped with information, SIV tries to cut through the chaff and provide information that is independent, relevant and accurate. This can range from everyday matters – such as local leisure and recreation activities – to financial information, help with home help and independent living and much more. Have a look at

Australian Competition and Consumer Commission

   Web Site:

Contact Consumer Affairs Victoria (CAV)

If you are considering moving into a retirement village, you should visit the retirement villages section on the Consumer Affairs Victoria website. The site will help you to compare different villages, learn what is involved in a retirement village contract and view information about disclosure statements that villages must provide at different stages in the process.

On the Consumer Affairs Victoria website you can:

Choice Article on Retirement Villages

Choice is Australia’s leading consumer organisation. On 4th August 2015 they published an instructive article entitled “The Hidden Costs of Retirement Village Contracts”. This is available at:


FrankandEarnest is a place for meaningful conversations about the things in life that matter to most people, but especially to older Australians.  Think of it like a virtual kitchen table, or a café table or maybe a bench in the park.   It’s a place to share news, ideas and stories with family and friends. To visit their website click on:

FrankandEarnest has a special interest in retirement village life and welcomes the thoughts and input from members of retirement village residents associations across Australia and New Zealand.  Every week they look into one or two different issues relating to retirement villages and also to aged care.

Residents’ Associations in Other States

National :  Australian Retirement Villages Residents Association

New South Wales:  Retirement Villages Residents Association

Queensland: Association of Residents of Queensland Retirement Villages

South Australia: South Australian Retirement Villages Residents Association

Western Australia: Western Australia Retirement Villages Residents Association

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